Return & Exchange Policy – Rang-e-Zevar

At Rang-e-Zevar Jewelry Store, we want our valued customers to shop with confidence. This policy explains our rules regarding returns, exchanges, and refunds for artificial and silver jewelry purchased from our store in I-8 Markaz, Islamabad, or through our website https://rangezevar.com.

Artificial Jewelry – No Return or Exchange

We take pride in offering premium-quality artificial jewelry including bridal sets, earrings, rings, and bangles. Due to the delicate nature of these products and hygiene reasons, artificial jewelry cannot be returned or exchanged once purchased. We kindly request all customers to check their items carefully at the time of purchase.

Silver Jewelry – Exchange & Refund Options

Silver Jewelry Exchange – 70% Value

If you wish to exchange your purchased silver jewelry, Rang-e-Zevar offers an exchange value of 70% of the purchase price, provided you return the item with the original purchase slip.

Silver Jewelry Cash Back – 50% Refund

For customers who prefer a cash refund, we provide 50% of the original purchase price in cash, again only if the original purchase slip is presented.

Please note: Exchange and refund policies apply only to silver jewelry, not to artificial items.

The original purchase slip is mandatory for any exchange or refund.

Items must be returned in their original condition.

Shipping charges (where applicable) are non-refundable and are always paid by the customer.

Contact Us

For any questions about our return and exchange policy, please contact us:
📩 Email: Rowan.baig@gmail.com
📍 Store Location: I-8 Markaz, Islamabad, Pakistan

At Rang-e-Zevar, we value your trust and aim to provide a transparent, fair, and reliable shopping experience for all our customers.